Refund Policy
Him In Me Woodworks
Effective Date: 12/21/2025
Thank you for shopping with Him In Me Woodworks. Because our products are handcrafted, we have a specific returns and refunds policy to ensure fairness for both our customers and our business.
Handcrafted & Natural Materials Disclaimer
All items sold by Him In Me Woodworks are handcrafted using natural wood. Variations in wood grain, color, texture, knots, and finish are natural characteristics of wood and are not considered defects. These variations make each piece unique.
Custom & Personalized Orders
Custom or personalized items are made specifically for you. For this reason:
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Custom orders are final sale
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Custom orders cannot be canceled once production has begun
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Custom items are not eligible for returns or refunds unless damaged or incorrect
Please review all custom order details carefully before completing your purchase.
Non-Custom (Ready-to-Ship) Items
For non-custom items, returns may be accepted under the following conditions:
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You must contact us within 7 days of delivery
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Items must be unused and in original condition
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Return approval is required before sending an item back
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item:
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Please contact us within 7 days of delivery
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Include clear photos of the item and packaging
We will work with you to resolve the issue through a replacement or refund, depending on availability and circumstances.
Refund Processing
Approved refunds will be issued to the original payment method once the returned item is received and inspected (if applicable).
Please allow 5–10 business days for refunds to be processed, depending on your payment provider.
Non-Refundable Situations
Refunds will not be issued for:
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Natural variations in wood or finish
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Damage caused by misuse, accidents, or normal wear
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Orders delayed by shipping carriers
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Items returned without prior approval
Contact Us
If you have questions about returns or refunds, please contact us at:
